Ask Sue Knight

SubjectFromDate
NLP - Can it improve my outlook on lifeLathu 04 Feb 2004 09:34
Publisher in Indiashailesh Pnadey 03 Feb 2004 06:23
Learning with Time Distortionkurt 23 Jan 2004 10:25
NLP courses in Switzerland-19 Jan 2004 01:54
Difference between NLP and Hypnotismashwin 10 Jan 2004 02:39
Has Sue got a good memory?Michael Cummins 07 Jan 2004 10:35
can nlp help students with their studiesjitendra 07 Jan 2004 08:18
Feedback/Appraisals Follow-upKaz 29 Dec 2003 11:25
Distance LearningDavid Berger 29 Dec 2003 11:25
Giving and Receiving Feedback- AppraisalsKaz 24 Dec 2003 01:42
 
Giving and Receiving Feedback- Appraisals — Kaz — Wednesday, December 24, 2003

I have been reading through your book NLP at work. I came across a statement you have made 'Gone are the days when we were given a month to prepare for our appraisal system so we could hear how well we are doing'.

I work for a company as a Venue Manager. In this position this is how we still do our appraisals. On a personal note I find them difficult to complete, to the point that I will avoid at any cost. I do however very much value the day to day feedback/ chats which I have with my team. I see as part of the appraisal system, this is also a time for setting/ agreeing future goals. I am unsure whether I have miss understood you. That you see these aspects separately. Do you have any suggestions how I can maintain a log of my teams personal improvement and training as well as set goals for the future.

Sorry if this sounds a bit jumbled!!

Kaz

 
 
Sue's Answer

Dear Kaz,

It sounds as though you are doing some very effective appraisals on an ongoing basis. The kind that I think are not appropriate are the ones that are conducted between the manager and the member of staff once or twice a year and without any feedback or goal reviewing in-between and often without rapport because of that. So I am curious about what part of that it is that you would avoid at any cost and how that is different from the pleasure that you get from the more 'informal' chats?

Sincerely,

Sue Knight